Shipping Do’s and Don’ts

Standard Envelope (PWE)

If you’re selling low-end cards, Standard Envelope shipping isn’t just a great option; it’s a necessity, as it’s the only way to generate tracked shipping that doesn’t cost more than the cards themselves. However, this method is also the most fraught with USPS issues, “lost tracking,” and common mistakes. Here’s what you need to know about how Standard Envelope - aka Plain White Envelope or PWE - shipping works, and some do’s and don’ts to remember.

Under 3.5 oz
To avoid overweight postage, we recommend keeping the total envelope weight under 3 oz.
Use a rectangular envelope
Use a rectangular, non-rigid standard envelope smaller than 6.125 × 11.5 in.
Under ¼ inch thick
Ensure the envelope has uniform thickness under ¼ inch.

Envelope Shipping Do’s and Don’ts

Do

Use a lightweight shell mailer (not a rigid photo mailer) and semi-rigid card savers. These are thin, provide protection, and have enough pliability.

Do

Use a regular rectangular envelope (under 11.5 × 6.125 in). If cards in top loaders or penny sleeves, sandwich them between greeting or postcard the same size as envelope, with cards anchored with painter tape to avoid slipping and stacking.

Don't

Don’t use a bubble mailer or padded mailer. Yes, we know some are thin and flexible, but just not worth the risk. And definitely don’t use thick cardboard or plastic; only thin postcard-weight.

Don't

Don’t add loose top loaders that slide around. If you want to ship in top loaders, use painter tape to fix in place and avoid slipping (which can cause envelope to exceed 1/4" thickness req'd by USPS).

Envelope Shipping FAQ

 How does tracking work?
Why didn’t my envelope track?
What happens if my envelope is marked “non-machinable”?
I got an envelope returned or delivered with postage due that wasn’t $0.49. What is that?
Can I ship any card via Standard Envelope shipping?
What happens if Standard Envelope shipment lost tracking?

Package

If you’re shipping higher-value cards, package shipping (USPS Ground Advantage, UPS Ground, or FedEx Ground) isn’t just recommended—it’s the safest and most reliable way to protect your cards and ensure smooth delivery. Unlike Standard Envelope (PWE) shipping, packages are designed for durability and full tracking, with far fewer delivery issues when packed correctly. Sellers should always use a bubble mailer, padded envelope, or box, and secure cards with top loaders, card savers, or slabs, reinforced with extra cardboard for protection. For higher value sales, we strongly recommend adding insurance and requiring a signature upon delivery to reduce risk. Here’s what you need to know about package shipping, along with key do’s and don’ts to avoid damage, delays, or disputes.

Weight Limit
Keep the package under 16 oz.
Package Size Limit
Use a padded mailer or box; total length + girth must not exceed 130 inches.
Card Protection Requirements
Sleeve cards and secure with a rigid protective layer; slabs require rigid cardboard.
Label Placement
Attach the shipping label so the address runs parallel to the envelope’s longest side.

Package Shipping Do’s and Don’ts

Do

Use a padded envelope or bubble mailer, and ensure your cards are sleeved (penny sleeve, top loader, or card saver) enclosed in cardboard, postcards or plastic, sealed with blue painter tape.

Do

Make sure that graded slabs have cardboard or other protective layer, as these can easily crack or get damaged in transit without.

Always ship slabs in bubble mailer or box.

Don't

Enclose loose cards without protective layer inside, no matter how sturdy the exterior package.

Cards must always be sleeved and inside cardboard, greeting card, or other material to ensure they don't slide or get damaged in transit.

Don't

Stack large quantities of cards inside a small mailer, which will cause it to bulge or be uneven.

While most package shipping carriers do not run through mail sorters, this uneven package can cause issues, including label getting damaged or not scanned.

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